Holistic Management System for SME Logistics Providers
Pobsit Kamolvej, Guntapon Prommoon
Logistics providers have become an intrinsic part of the modern global economy. The
demand for lean production and just-in-time business practices has put an enormous strain on the
logistics business. In answer to today’s business environment, logistics providers have turned to
informational technologies in an effort to improve their practices. This paper addresses the
development and application of a management system for the purpose of assisting the modern day
SME (Small-Medium Enterprises) logistics providers in their everyday business.
A multidisciplinary approach was taken for the development of the business management
system. In conjunction with computer science, the perspectives of marketing, economics, and
industrial design was also taken into heavy consideration during the development of the system. The
reason for the multidisciplinary approach was to make certain the real-world implication of the
system is highly feasible.
Furthermore, the scope and design of the system was for the use of SME-sized logistics
providers doing express parcel delivery business in a densely populated city. It is to be a
multipurpose program for managing most of the everyday routine while at the same time being
uncomplicated and simple to use. To achieve the tricky goal, the system will propose a new
innovation of the RFID invention and integrate it with contemporary popular innovations such as
GPRS (General Packet Radio Service) wireless communication, GPS (Global Positioning System),
digital maps and web 2.0 applications.